SB
Solomon B
1 reviews | Active since Jul 2021
16 Aug 2022, 12:00
Clientele ****
Poor service. All they ever good at is deducting money from your account. I’m currently experiencing financial problems and I have constantly sent a refund request because I won’t be able to afford the next premium
Guess what? All I receive is the same stupid WhatsApp messages from their so called Cleo So to me Clientele is a ****. Period
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Replies (2)
Clientele Legal's replyOfficial
16 Aug 2022, 17:37Dear Solomon B,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
Clientele Legal's reply16 Aug 2022, 17:37
Official
Dear Solomon B,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
Clientele Legal's replyOfficial
25 Aug 2022, 13:09Dear Salome M We noted your concerns and we thank you for allowing us the opportunity to address your complaint. We do apologize for any inconvenience caused. We have escalated your concern to our billing department to investigate as discussed We confirm that they will be attending and revert to you accordingly on the outcome and the way forward. Should you wish to discuss this further, please contact us directly. Regards, C. Mbatha Complaints Case Manager
Clientele Legal's reply25 Aug 2022, 13:09
Official
Dear Salome M We noted your concerns and we thank you for allowing us the opportunity to address your complaint. We do apologize for any inconvenience caused. We have escalated your concern to our billing department to investigate as discussed We confirm that they will be attending and revert to you accordingly on the outcome and the way forward. Should you wish to discuss this further, please contact us directly. Regards, C. Mbatha Complaints Case Manager