CN
Chuma N
1 reviews | Active since Jul 2020
19 Jul 2020, 18:13
Clientele *******
Had been up to date with premiums BUT clientele legal could not represent 2 of my cases... 1. Concerning my vehicle 2. Concerning negligence on hospitalisation
Clientele legal is a ******* on their customers period!!!!!! Not sure why they continue to take premiums
Helpful (0)
Replies (13)0
Replies (13)
Clientele Legal's replyOfficial
19 Jul 2020, 19:32Dear Chuma N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply19 Jul 2020, 19:32
Official
Dear Chuma N
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
CN
Chuma N's updateReviewer Update
20 Jul 2020, 04:51I have a big operation on my arm i will never be the same and i lost my car because of clientele
CN
Chuma N's update20 Jul 2020, 04:51
Reviewer Update
I have a big operation on my arm i will never be the same and i lost my car because of clientele
Clientele Legal's replyOfficial
21 Jul 2020, 13:10“Dear Chuma N,
With reference to our telephone conversation yesterday, we would like to thank you for allowing us to resolve your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm having discussed your concerns raised in your vehicle claim and explained that the claim unfortunately fell outside the ambit of your Legal Policy. Therefore, you were only entitled to limited assistance from our office, which we provided. We further confirm having discussed your medical negligence claim and requested certain documents and/ or information from you and we look forward to hearing from you at your earliest convenience in order to assess your matter.
At Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Should you wish to discuss your matter further, please contact us on *** or email us at ***.
Yours sincerely,
Bernardus van der Merwe
Complaints Case Manager
Clientele Legal”
Clientele Legal”
Clientele Legal's reply21 Jul 2020, 13:10
Official
“Dear Chuma N,
With reference to our telephone conversation yesterday, we would like to thank you for allowing us to resolve your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm having discussed your concerns raised in your vehicle claim and explained that the claim unfortunately fell outside the ambit of your Legal Policy. Therefore, you were only entitled to limited assistance from our office, which we provided. We further confirm having discussed your medical negligence claim and requested certain documents and/ or information from you and we look forward to hearing from you at your earliest convenience in order to assess your matter.
At Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Should you wish to discuss your matter further, please contact us on *** or email us at ***.
Yours sincerely,
Bernardus van der Merwe
Complaints Case Manager
Clientele Legal”
Clientele Legal”
CN
Chuma N's updateReviewer Update
22 Jul 2020, 05:58I am very disappointed with clientele legal I'm in a process of joining legal wise as I couldn't get help from clientele legal hoping things will go well on my side as I couldn't get help 3 cases
CN
Chuma N's update22 Jul 2020, 05:58
Reviewer Update
I am very disappointed with clientele legal I'm in a process of joining legal wise as I couldn't get help from clientele legal hoping things will go well on my side as I couldn't get help 3 cases
CN
Chuma N's updateReviewer Update
22 Jul 2020, 06:17I have been through a lot there was a dispute with bidvest insurance whereby I had a vehicle cover with them when they were supposed to pay I was told you that there is an investigation about the matter all of a sudden they paid all my premiums back to me they said they couldn't cover me so I lost my car that way and clientele couldn't help me and yesterday I was called by a clientele legal lawyer and told me that bidvest did the wrong thing I need to report them which is bit funny because I trust them as my lawyers and advisers
CN
Chuma N's update22 Jul 2020, 06:17
Reviewer Update
I have been through a lot there was a dispute with bidvest insurance whereby I had a vehicle cover with them when they were supposed to pay I was told you that there is an investigation about the matter all of a sudden they paid all my premiums back to me they said they couldn't cover me so I lost my car that way and clientele couldn't help me and yesterday I was called by a clientele legal lawyer and told me that bidvest did the wrong thing I need to report them which is bit funny because I trust them as my lawyers and advisers
CN
Chuma N's updateReviewer Update
22 Jul 2020, 06:26Now I have a big problem with the office of the surgeon that did my operation his name is Doctor gafoor in Pietermaritzburg they are refusing to give me my medical records her PA told me that I can do whatever I like to do it's up to me she doesn't care and on the other hand clientele legal it's refusing to call this doctor and demand his medical records I really do not know what to do now as I deal with ******
CN
Chuma N's update22 Jul 2020, 06:26
Reviewer Update
Now I have a big problem with the office of the surgeon that did my operation his name is Doctor gafoor in Pietermaritzburg they are refusing to give me my medical records her PA told me that I can do whatever I like to do it's up to me she doesn't care and on the other hand clientele legal it's refusing to call this doctor and demand his medical records I really do not know what to do now as I deal with ******
CN
Chuma N's updateReviewer Update
22 Jul 2020, 06:39Now it's clear to me it's hard to sue a company that it's owned by a doctor as the problem started on the ambulance which is Gijima service's it's owned by a Dr
CN
Chuma N's update22 Jul 2020, 06:39
Reviewer Update
Now it's clear to me it's hard to sue a company that it's owned by a doctor as the problem started on the ambulance which is Gijima service's it's owned by a Dr
CN
Chuma N's updateReviewer Update
22 Jul 2020, 17:44Another day pass by waiting for a call from clientele these guys are ***** and ******
CN
Chuma N's update22 Jul 2020, 17:44
Reviewer Update
Another day pass by waiting for a call from clientele these guys are ***** and ******
CN
Chuma N's updateReviewer Update
26 Jul 2020, 04:28People must be aware of of ****s like clientele
CN
Chuma N's update26 Jul 2020, 04:28
Reviewer Update
People must be aware of of ****s like clientele
CN
Chuma N's updateReviewer Update
07 Sept 2020, 13:24Today its the first time i spoke to a person who is on sober census at clientele bt it's a lawyer by the name of Cyril Mbanjwa after a long time clientele legal it's a rip-off i still see that with confidence failing on 3 cases simple 3 cases
CN
Chuma N's update07 Sept 2020, 13:24
Reviewer Update
Today its the first time i spoke to a person who is on sober census at clientele bt it's a lawyer by the name of Cyril Mbanjwa after a long time clientele legal it's a rip-off i still see that with confidence failing on 3 cases simple 3 cases
CN
Chuma N's updateReviewer Update
26 May 2021, 12:38- I am about to sell my personal things in order to pay an private attorney i opened a case last year at client and Judith Mboweni **** to me promising me they will take action that never happened since today
CN
Chuma N's update26 May 2021, 12:38
Reviewer Update
- I am about to sell my personal things in order to pay an private attorney i opened a case last year at client and Judith Mboweni **** to me promising me they will take action that never happened since today
CN
Chuma N's updateReviewer Update
13 Feb 2022, 10:35Unfortunately this is what am going through at Saint Anns private hospital in Pietermaritzburg
CN
Chuma N's update13 Feb 2022, 10:35
Reviewer Update
Unfortunately this is what am going through at Saint Anns private hospital in Pietermaritzburg
CN
Chuma N's updateReviewer Update
13 Feb 2022, 10:36CN
Chuma N's update13 Feb 2022, 10:36
Reviewer Update