1 reviews | Active since Sept 2015

15 Sept 2015, 07:33

CLIENTELE REQUESTED PAY IN ADVANCE & DEBITED 3650

GOOD MORNING I AM SHOCKED BY THE SERVICE I HAVE RECEIVED FROM CLIENTELE,I ONLY JOINED LAST WEEK AND THE GUY WHO ASSISTED ME (KENNETH LEBESE) SAID THAT I CAN PAY 6MONTHS IN ADVANCE TO WAVER THE WAITING PERIOD THEN MY NEXT INSTALLMENT WILL ONLY BE AFTER 6MONTHS I MADE THE PAYMENT OF R2950 INTO CLIENTELES ACCOUNTS THE VERY NEXT DAY WHICH WAS A WEEK AGO,THIS MORNING I RECEIVED A MESSAGE THAT R700 HAS BEEN DEDUCTED FROM MY ACCOUNT?WHY IS IT THAT I AM BEING CHARGED DOUBLE SO BASICALLY I PAID ADMIN FEES DOUBLE INCLUDING 7 INSTALLMENTS WHICH IS NOT WHAT I AGREED APON!!!THIS IS DAY LIGHT ******* FOR SUCH A BIG COMPANY TO MAKE SUCH PITY MISTAKES BY MAKING CLIENTS PAY FOR SOMETHING THEY HAVE PAID FOR IN ADVANCE IT IS ONLY A DISPLAY OF BAD SERVICE AND INCOMPETENCE! I HAVE NOT EVEN BEEN A MEMBER OF CLIENTELE FOR 1 MONTH BUT ALREADY I AM QUESTIONING THEIR ACCOUNTABILITY,I EVEN EMAILED MY PROOF OF PAYMENT LAST WEEK SO WHY IS IT THAT I HAD TO PAY SO MUCH MONEY DOUBLE??????I WILL NOT RECOMMENT CLIENTELE LEGAL FOR ANYONE

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Replies (1)
Clientele Legal
Clientele Legal's reply15 Sept 2015, 07:48
Official
Hello suenett,

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact shortly.

Your sincerely,

Benita Steyn

Clientele Legal