YA
Yusuf A
1 reviews | Active since Jul 2018
05 Nov 2020, 11:09
Clientele or ****tele
Clientele is harrowing me everyday with the amount of 2 to 4 calls per day. I've blocked their numbers and then they got their bot to call me of which I blocked them as well. Do ot sign up with Clientele legal or for the life policies. They are a complete ******* and you will never get hold of any person and should you want to use the LEGAL DEPARTMENT FOR COURT MATTERS. THEY TELL YOU "WE ONLY PROVIDE ADVICE ON COURT MATTERS, NOT PHYSICAL HELP OR WE CANNOT PROVIDE YOU WITH A LAWYER." I 5GEN CANCELLED ALL POLICIES AND LEGAL PLAN I HAD WITH THEM. NOW THEY ARE HARRASING ME AS THEY NEED MONEY AS THEIR BANK ACCOUNT IS RUNNKNG DRY!!!!!! STOP CALLING ME!!!!!!!!!!!
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Replies (2)
Clientele Legal's replyOfficial
05 Nov 2020, 12:14Dear Yusuf A,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply05 Nov 2020, 12:14
Official
Dear Yusuf A,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
06 Nov 2020, 13:19“Dear Yusuf A, We thank you for escalating your complaint to us. Unfortunately, we have not had the opportunity to address your concerns as we cannot get through to you telephonically. We do understand your frustration, however it is unfortunate that your claim fell within the exclusions of the Legal Policy and thus we were unable to provide you with legal representation. We however strive to provide accurate and professional assistance to ensure that our clients’ interests are protected at all times and thus we still provided you with limited assistance. We note your concerns around our sales department contacting you and confirm that your details will be removed from our system accordingly and apologise for any inconvenience caused.. Please contact us directly should you have any queries in future. Yours sincerely, C. FickComplaints Case Manager
Clientele Legal”
Clientele Legal”
Clientele Legal's reply06 Nov 2020, 13:19
Official
“Dear Yusuf A, We thank you for escalating your complaint to us. Unfortunately, we have not had the opportunity to address your concerns as we cannot get through to you telephonically. We do understand your frustration, however it is unfortunate that your claim fell within the exclusions of the Legal Policy and thus we were unable to provide you with legal representation. We however strive to provide accurate and professional assistance to ensure that our clients’ interests are protected at all times and thus we still provided you with limited assistance. We note your concerns around our sales department contacting you and confirm that your details will be removed from our system accordingly and apologise for any inconvenience caused.. Please contact us directly should you have any queries in future. Yours sincerely, C. FickComplaints Case Manager
Clientele Legal”
Clientele Legal”