TL
Thandokazi L
1 reviews | Active since Dec 2021
10 Dec 2021, 10:31
Clientele life cover
My mom never joined clientele life cover policy but they deducted R220 and we don't know where to start with the process of stopping them and retrieve our money. It's bad enough they nag with messages now they escalated on taking money.
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Replies (3)
Clientele Legal's replyOfficial
10 Dec 2021, 10:47Dear Thandokazi L,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply10 Dec 2021, 10:47
Official
Dear Thandokazi L,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
14 Dec 2021, 08:45Dear Thandokazi L,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct
Clientele Legal's reply14 Dec 2021, 08:45
Official
Dear Thandokazi L,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Regards Market Conduct
TL
Thandokazi L's updateReviewer Update
14 Dec 2021, 16:56Today we went to a bank to cancel the debit order as a clientele consultant advised but when we arrived at the bank we where told clientele blocked them from canceling the debit order. I wonder how many people are being ****med by clientele.
TL
Thandokazi L's update14 Dec 2021, 16:56
Reviewer Update
Today we went to a bank to cancel the debit order as a clientele consultant advised but when we arrived at the bank we where told clientele blocked them from canceling the debit order. I wonder how many people are being ****med by clientele.