CF
Collin F
1 reviews | Active since Mar 2021
02 Mar 2021, 19:17
Clientele Lies
I joined Clientele 3 months ago, with high hopes. I could foresee court troubles coming my way. When I phoned them asking for an attorney to represent me in court, they said they don't deal with the type of problems that I bringing, I was advised to find myself a lawyer and pay for it out my pocket. Great.... I really don't see myself referring someone close to me to these people (Clientele).
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Replies (2)
Clientele Legal's replyOfficial
03 Mar 2021, 08:15Dear Collin F
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply03 Mar 2021, 08:15
Official
Dear Collin F
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
04 Mar 2021, 15:22“Dear Collin F, With reference to our telephone conversation from yesterday and today, we would like to thank you for allowing us the opportunity to resolve your complaint. We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected. We confirm that as discussed and advised your claim unfortunately falls outside of the ambit of your legal policy. Therefore, you are only entitled to limited assistance from our office, which we have provided. At Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us directly should you have any queries regarding the above. Yours sincerely Bernardus van der Merwe Complaints Case Manager
Clientele Legal”
Clientele Legal”
Clientele Legal's reply04 Mar 2021, 15:22
Official
“Dear Collin F, With reference to our telephone conversation from yesterday and today, we would like to thank you for allowing us the opportunity to resolve your complaint. We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected. We confirm that as discussed and advised your claim unfortunately falls outside of the ambit of your legal policy. Therefore, you are only entitled to limited assistance from our office, which we have provided. At Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us directly should you have any queries regarding the above. Yours sincerely Bernardus van der Merwe Complaints Case Manager
Clientele Legal”
Clientele Legal”