CF
Christen F
1 reviews | Active since Jun 2021
25 Jun 2021, 09:44
Clientele legal...really are u a legal company or a joke
They are useless. They do not help anyone. They knew I had a problem that needed immediate attention. My tenents caused me R125 000.00 damage but they do not care. I wonder if this is a legit legal company? I DOUBT IT
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Replies (2)
Clientele Legal's replyOfficial
25 Jun 2021, 09:49Dear Xiluva M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's reply25 Jun 2021, 09:49
Official
Dear Xiluva M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's replyOfficial
28 Jun 2021, 11:24Dear Christen Ferguson,
We thank you for escalating your concerns to us and addressing the complaint with you today.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
As discussed, your matter unfortunately falls outside the ambit of your legal policy, however our offices are providing you with limited assistance.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us directly should you have any queries in future.
Regards
A. Ramdass
Complaints Case Manager"
Clientele Legal's reply28 Jun 2021, 11:24
Official
Dear Christen Ferguson,
We thank you for escalating your concerns to us and addressing the complaint with you today.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
As discussed, your matter unfortunately falls outside the ambit of your legal policy, however our offices are providing you with limited assistance.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us directly should you have any queries in future.
Regards
A. Ramdass
Complaints Case Manager"