RC
Ryan C
1 reviews | Active since Jul 2021
18 Aug 2023, 15:09
Clientele Legal - Worse experience ever!!
Extremely disappointed with Clientele Legal's services and advice! After almost two years of being with them for our business plan, I can't help but feel let down. Their lack of knowledge about the law and inability to assist when needed has left us with no choice but to cancel our membership. Truly disappointed and frustrated with the overall experience.
Advise to all, PLEASE don't waste you money on them!
Helpful (0)
Replies (4)0
Replies (4)
Clientele Legal's replyOfficial
21 Aug 2023, 10:19Dear Ryan C
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply21 Aug 2023, 10:19
Official
Dear Ryan C
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.
Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
23 Aug 2023, 11:16“Dear Ryan C,
We note your concerns and confirm that we have addressed your complaint with the Business Mandate Holder.
We further confirm that we have agreed on a way forward and will continue assisting you within the ambit of the law and our legal policy.
Should you wish to discuss further, don't hesitate to contact us directly.
Regards,
C. Fick
Complaints Case Manager”
Clientele Legal's reply23 Aug 2023, 11:16
Official
“Dear Ryan C,
We note your concerns and confirm that we have addressed your complaint with the Business Mandate Holder.
We further confirm that we have agreed on a way forward and will continue assisting you within the ambit of the law and our legal policy.
Should you wish to discuss further, don't hesitate to contact us directly.
Regards,
C. Fick
Complaints Case Manager”
RC
Ryan C's updateReviewer Update
23 Aug 2023, 15:11Thank you for getting in touch and getting involved in our case.
RC
Ryan C's update23 Aug 2023, 15:11
Reviewer Update
Thank you for getting in touch and getting involved in our case.
Clientele Legal's replyOfficial
08 Sept 2023, 11:49Dear Ryan C,
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
Thank you for letting us be of service, we take pride in giving our clients superior service.
Please do not hesitate to contact us should you have any further queries.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Clientele Legal
Clientele Legal's reply08 Sept 2023, 11:49
Official
Dear Ryan C,
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
Thank you for letting us be of service, we take pride in giving our clients superior service.
Please do not hesitate to contact us should you have any further queries.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Clientele Legal