JM
Juanpierre M
1 reviews | Active since Nov 2021
14 Mar 2024, 13:25
Clientele legal what a disappointment
At clientele legal you are just a number. As loyal client we get ignored with our problem You get promised a call but not even a simple thing like happens. Very very disappointed client I wouldn't recommend them to anyone
Helpful (0)
Replies (5)0
Replies (5)
Clientele Legal's replyOfficial
14 Mar 2024, 13:57Dear Juanpierre M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply14 Mar 2024, 13:57
Official
Dear Juanpierre M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
JM
Juanpierre M's updateReviewer Update
15 Mar 2024, 08:23So you receive a call when you write a review on hello Peter
And that's where it ends.
My question is this for what have I being paying for??
When I need to resolve my query myself
Again I will inform people non stop of the type of service clients are getting from clientele legal
I WOULDN'T RECOMMEND THEM TO ANYONE.
And that's where it ends.
My question is this for what have I being paying for??
When I need to resolve my query myself
Again I will inform people non stop of the type of service clients are getting from clientele legal
I WOULDN'T RECOMMEND THEM TO ANYONE.
JM
Juanpierre M's update15 Mar 2024, 08:23
Reviewer Update
So you receive a call when you write a review on hello Peter
And that's where it ends.
My question is this for what have I being paying for??
When I need to resolve my query myself
Again I will inform people non stop of the type of service clients are getting from clientele legal
I WOULDN'T RECOMMEND THEM TO ANYONE.
And that's where it ends.
My question is this for what have I being paying for??
When I need to resolve my query myself
Again I will inform people non stop of the type of service clients are getting from clientele legal
I WOULDN'T RECOMMEND THEM TO ANYONE.
JM
Juanpierre M's updateReviewer Update
15 Mar 2024, 15:33Thank you Alfred Vuso
The one person that really made a positive difference
Many thanks.
Hopefully things will get resolved
The one person that really made a positive difference
Many thanks.
Hopefully things will get resolved
JM
Juanpierre M's update15 Mar 2024, 15:33
Reviewer Update
Thank you Alfred Vuso
The one person that really made a positive difference
Many thanks.
Hopefully things will get resolved
The one person that really made a positive difference
Many thanks.
Hopefully things will get resolved
Clientele Legal's replyOfficial
18 Mar 2024, 09:07Dear Juanpierre M, We have received your complaint and we appreciate that you have brought this issue to our attention. We take your concerns seriously, and we are committed to resolving this matter as quickly and effectively as possible. We apologize for any inconvenience caused, and we assure you that we have thoroughly discussed the situation with you. We are working hard to find a positive resolution that meets your expectations. If you have any further concerns or questions, please feel free to contact us directly. We value your feedback and we are here to help. Regards,
Alfred VusoComplaints Case Manager
Alfred VusoComplaints Case Manager
Clientele Legal's reply18 Mar 2024, 09:07
Official
Dear Juanpierre M, We have received your complaint and we appreciate that you have brought this issue to our attention. We take your concerns seriously, and we are committed to resolving this matter as quickly and effectively as possible. We apologize for any inconvenience caused, and we assure you that we have thoroughly discussed the situation with you. We are working hard to find a positive resolution that meets your expectations. If you have any further concerns or questions, please feel free to contact us directly. We value your feedback and we are here to help. Regards,
Alfred VusoComplaints Case Manager
Alfred VusoComplaints Case Manager
Clientele Legal's replyOfficial
18 Mar 2024, 09:12Dear Juanpierre M,
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Legal's reply18 Mar 2024, 09:12
Official
Dear Juanpierre M,
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We value our client's input with regards to the quality of our service and appreciate the time taken to share your experience with us.
We are glad that we could be of assistance. We take pride in rendering Superior Service to our clients. We shall convey your compliment to the relevant management team whom we know will truly appreciate this positive feedback.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life