GS
Glen S
1 reviews | Active since Mar 2021
19 Mar 2021, 05:10
CLIENTELE LEGAL - UNPROFESSIONAL, SLOWED UP, NO VALUE FOR MONEYP
I contacted Clientele Legal about 6 weeks ago. To date I am so disgusted with their lack of service. One sees the ad on TV. We are told. They are so fast, so professional, so tough. HUH!!!!! THAT IS SO NOT THE CASE. I DONT EVEN THINK THE PEOPLE THERE ARE LAWYERS.
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Replies (2)
Clientele Legal's replyOfficial
19 Mar 2021, 08:22Dear Glen S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply19 Mar 2021, 08:22
Official
Dear Glen S
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
19 Mar 2021, 15:42Dear Glen S
We thank you for escalating your concerns to us.
We confirm having contacted you and resolving your complaint today. We further confirm having discussed your instructions and providing you with a way forward.
We do understand your frustration, but would like to assure that the legal plan allows you to rest assured, knowing that you are protected by superior legal services.
At Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Please contact us directly should you have any queries in future.
Yours sincerely,
Cyril Mbatha
Clientele Legal
Cyril Mbatha
Clientele Legal
Clientele Legal's reply19 Mar 2021, 15:42
Official
Dear Glen S
We thank you for escalating your concerns to us.
We confirm having contacted you and resolving your complaint today. We further confirm having discussed your instructions and providing you with a way forward.
We do understand your frustration, but would like to assure that the legal plan allows you to rest assured, knowing that you are protected by superior legal services.
At Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Please contact us directly should you have any queries in future.
Yours sincerely,
Cyril Mbatha
Clientele Legal
Cyril Mbatha
Clientele Legal