kM
kyle M

1 reviews | Active since Oct 2013

28 Oct 2020, 12:42

CLIENTELE LEGAL, THE USELESS!!!!!

I have been paying my fees to clientele legal business since last year 2019. The Ccma was on a case with a non employee stating he was employed by me. Short story..

They appointed me a lawyer which in my respect was to busy. Clientele has now refused to help me because its not In my contact with labour court because the Ccma has refuted my appeal and sending the sheriff to write up my belongings.

My advice is to not believe all the fancy adverts on TV by clientele. They are unhelpful and just throw their hands in the air.. Useless and a waste of money...

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Replies (2)
Clientele Legal
Clientele Legal's reply28 Oct 2020, 15:35
Official
Dear kyle,

We confirm receipt of the concerns raised. 

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
  
Yours sincerely,
  
Judith Mboweni
Clientele Legal
Clientele Legal
Clientele Legal's reply29 Oct 2020, 10:35
Official
Dear kyle, We thank you for escalating your concerns to us and for allowing us an opportunity to address you. We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.  We confirm that your claim unfortunately falls outside of the ambit of your legal policy. We further confirm that we have also advised you on the way forward regarding your matter. We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client. Please contact us directly should you have any queries in future.

Yours sincerely,

Amshavanee Moonsamy
Clientele Legal