Clientele Legal - The Rogues.

I have complained on a few occasions of Clientele Legal's attitude when speaking to clients as well as their feedback to clients. I have been with Clientele for the last 3 or 4 years. Initially when I has asked them to handle a case for me, I was told it was pre-existing, when the case was not. The lawyer that called us was very rude - nothing was done about her disgusting attitude. I have recently asked Clientele to handle a landlord not paying back my deposit - we let Clientele Legal know that we lost everything. Yet, they did not handle the case as best as they could. Why should we be sitting at Small Claims Court when we are paying an instalment every month without fail? When signing up, these points were not explained. The new service provider I am liaising with made sure to mention these points. I spoke to a supervisor 2 or 3 weeks ago with the type of service I received from a lawyer, who insinuated my cell phone does not work. His attitude was flippant. I was upset. I called in, spoke to the supervisor, told her to cancel my contract at the end of June. I was told Cancellations are immediate. I asked her so what happens with the instalment I paid for June? Wasted? She stated cancel end June or 01 July, they will reverse the debit order. Clientele are ROGUES. They have processed the cancellation but not refunded me for July. They also use a system where we cannot reverse the debit order. What *******. Clientele, please take down your adverts - you people are *****. I want my money back, failing which, I will report you to whichever platform I have to. You did debit orders on my account for all these years but cannot give me a good service. Now when I cancel then you want to assist? I want my money back. I already lost a lot of money because you could not do your job properly. Do not ***** more of my money. I was told to cancel on the spot and I will be refunded. So refund my money. Do not *****.