LC
Last C

1 reviews | Active since Aug 2019

01 Aug 2019, 15:12

Clientele legal services

I joined clientel legal recruited by walk in agents at the mall in PE Three months ago and i stated why i need their service and theu assured me that i will be assisted with my problem after the policy had mature in three month. Now the waiting period had elapsed i when to the mall to inquire why i havent received any call from head office or my policy documents and i was told they take up to 7 months to come through I can call headoffice and they gave me the number. I called the same day and now the story was different with the lawyers at head office. I was told the policy doesnt cover undisputed divorce thats when i went berserk because i been paying premiums knowing i would be assisted. After logging a complain i was told my dispute wont be taken to considerations. I BEEN **** TO AND THEY BLAME ME FOR IT BECAUSE THEY DONT WANT TO PAY BACK MY MONEY. I WANT MY MONEY BACK ITS NOT MY MISTAKE THAT YOU GUYS ARE *********** AND I WONT REST UNTIL I HAD IT YOU GUYS ARE ******

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Replies (2)
Clientele Legal
Clientele Legal's reply02 Aug 2019, 08:39
Official
Dear Last C,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
 
Yours sincerely,
 
Judith Mboweni 

Clientele Legal  
Clientele Legal
Clientele Legal's reply22 Aug 2019, 13:14
Official
Dear Mr Last C 

We have attempted to contact you without success. 

Should you require further assistance in this regard kindly contact our offices directly or replay to the email sent to the address confirmed on this review.

We trust that you find the above in order. 

Yours sincerely, 

 Judith Mboweni 

Clientele Legal