RM
Rirhandzu M
1 reviews | Active since Mar 2019
23 Apr 2022, 07:33
Clientele Legal Service is bad
I believe when I call the call center and request for a service that needs to be done. Clientele legal has failed me three times, called them last week, still waiting for their call back. Why is difficult to cancel your services, these are the same reason we want out.
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Replies (2)
Clientele Legal's replyOfficial
23 Apr 2022, 13:32Dear Rirhandzu M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
Clientele Legal's reply23 Apr 2022, 13:32
Official
Dear Rirhandzu M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lebohang Makhakhe
Clientele Legal
Clientele Legal's replyOfficial
26 Apr 2022, 15:37“Dear Rirhandzu M,
We thank you for escalating your concerns to us and allowing us the opportunity to resolve the same.
We note your concern regarding the matter and we have requested the necessary information for further assessment from the Claimant. We will discuss the matter further with the Claimant, in terms of the way forward.
Should you wish to discuss your matter further, please contact us directly.
Regards,
A Ramdass
Complaints Case Manager”
Clientele Legal's reply26 Apr 2022, 15:37
Official
“Dear Rirhandzu M,
We thank you for escalating your concerns to us and allowing us the opportunity to resolve the same.
We note your concern regarding the matter and we have requested the necessary information for further assessment from the Claimant. We will discuss the matter further with the Claimant, in terms of the way forward.
Should you wish to discuss your matter further, please contact us directly.
Regards,
A Ramdass
Complaints Case Manager”