Clientele Legal says policy doed not qualify?

Item: Clientele Legal
Rating: 1
Author: Roger P

First claim after paying for 7 years declined and suggested i get an attorney. I haveto date received no cash back from them either. Big talk no bite beware they dot practice what they preach.

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Replies (2)

Clientele Legal's replyOfficial

23 Sept 2025, 08:52

Dear Roger P,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.

Yours sincerely,

Clientele Legal

Clientele Legal's reply23 Sept 2025, 08:52

Official

Clientele Legal's replyOfficial

26 Sept 2025, 13:01

Dear Roger P,

We thank you for escalating your complaint to us and allowing us the opportunity to discuss same with you.

We confirm that your claim unfortunately fell outside of the ambit of your legal policy and thus you were advised accordingly.

Please note however that your legal advisor will be in contact with you again in due course to discuss further.

Please contact us directly should you have any queries in future.

Kind regards,

C. Fick

Complaints Case Manager"

Clientele Legal's reply26 Sept 2025, 13:01