1 reviews | Active since Oct 2017
Clientele Legal Refusal to Represent in Court Case
I, have been a client of Clientele Legal since last year. I approached them for representation with regards to a protection order served this year September. They never supp**** a contract, just wanted my banking details. They demanded affidavits, which my family and i supp****., only to be informed 3 days before my courtcase that they wont represent me as i mentioned a case in 2016 to provide a character trait for the female we are up against?! This is not about that case as it was retracted! I am out of time, no legal representation, and paid a year's subscription for what??!! Nothing! Very POOR service and asked to meet up with a Laywer face to face to expain my situation Lack of interest , no sucsess. Clientele legal are only after money and not client service.
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us today.
We confirm that we assessed your matter based on the documentation and information provided to us. Kindly note that as per the advisor’s indication on 20th October, your claim unfortunately falls outside the ambit of your Policy as the insurable event arose prior to the commencement date of your policy. This was confirmed in the email which you sent to us on 13th October 2017.
As per our agreement , you may contact our panel attorney on the details we have provided to enable them to assist you at a reduced rate on 26th October at the appearance.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you with this matter within the terms and conditions of your Legal Policy.
Kindly contact us on *** or email: *** for further queries.
Regards,
Luleka Ngodwane
Supervisor – Legal Claims
Thank you for raising your concerns with us today.
We confirm that we assessed your matter based on the documentation and information provided to us. Kindly note that as per the advisor’s indication on 20th October, your claim unfortunately falls outside the ambit of your Policy as the insurable event arose prior to the commencement date of your policy. This was confirmed in the email which you sent to us on 13th October 2017.
As per our agreement , you may contact our panel attorney on the details we have provided to enable them to assist you at a reduced rate on 26th October at the appearance.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you with this matter within the terms and conditions of your Legal Policy.
Kindly contact us on *** or email: *** for further queries.
Regards,
Luleka Ngodwane
Supervisor – Legal Claims