Clientele legal poor service

Item: Clientele Legal
Rating: 1
Author: Elmon N

Such a poor service I had with clientele legal someone bumped into my car last year November even now am still waiting for their assistance but when switch on your TV their advert are always there but service dololo

Helpful (0)

Replies (2)

Clientele Legal's replyOfficial

15 Jan 2024, 09:34

Dear Elmon N,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist.

Yours sincerely,

Judith Mboweni
Clientele Legal

Clientele Legal's reply15 Jan 2024, 09:34

Official

Judith Mboweni
Clientele Legal

Clientele Legal's replyOfficial

16 Jan 2024, 13:18

Dear Elmon N,

We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.

We understand your frustration but assure you that we always strive to provide you with accurate and professional assistance at all times.

We note your concerns regarding feedback and our turnaround times, and apologize for any inconvenience caused.

We confirm that we have advised you on the way forward regarding your matter and shall continue assisting you accordingly.

Should you wish to discuss your matter further, please contact us directly.

Kind Regards,

Alfred Vuso

Complaints Case Manager
Clientele Legal

Clientele Legal's reply16 Jan 2024, 13:18