SP
Sunil P

1 reviews | Active since Jun 2014

18 Jul 2018, 04:28

Clientele legal poor service

I have a legal policy that I pay for monthly to clientele legal business but their response time is slow and my business is suffering. We have sent emails but no response. They only receive premiums

0
Replies (2)
Clientele Legal
Clientele Legal's reply18 Jul 2018, 08:31
Official

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Clientele Legal

Clientele Legal
Clientele Legal's reply18 Jul 2018, 13:39
Official

Thank you for bringing this matter to our attention. We confirm that you have acknowledged receipt of our email correspondence dated 11 July 2018, which was sent within 24 hours of our office receiving your email dated the 10th of July 2018.

We are proceeding to attend to your legal matter as discussed earlier on even date, and you will receive further correspondence from our office shortly.

At Clientele legal, we are committed to ensuring a seamless customer experience, so please do not hesitate to contact us on *** or email us at *** should you need anything further.

Regards

Quinton Ferreira
Assistant Manager:Legal
Clientèle Legal