1 reviews | Active since May 2021
Clientele Legal Policy Cancellation
I was ******* into joining the clientele legal policy by one of their agents in February, I was told that she was only checking if I do qualify and that a consultant would call me to confirm whether or not I would want to go ahead with it. That never happened, instead I got an SMS from them stating that they would start debiting R200 from my account, and they went ahead with it without my authorization. I tried emailing and calling their centre to cancel the policy, but no luck. My number is automatically rejected now every time I try to call their centre. They`ve been debiting R200 from my account for 3 months now, and today I woke up to another R200 debit. Its really frustrating, their service is poor. I would really appreciate assistance in cancelling this policy and getting my refund as I did not authorize any of those debit orders that they made.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Yours sincerely,
Yours sincerely,
