CLIENTELE LEGAL NOT ON THE MARK FOR SPEEDY RESPONSES.

Item: Clientele Legal
Rating: 1
Author: Shaman R

If you are expecting a quick and timeous response once you logged a query with CLIENTELE LEGAL, please do not expect any concrete feedback or response from them in a hurry. As a business owner, you need speedy feedback and responses so you can take decisions to allow the smooth running of your business. I have logged a query with Clientele LEGAL on the 17/04/19. To date I have received 4 emails and not even a phone call to discuss the matter. 2 of the emails of which were acknowledging my query and their respose is 5 days.

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Replies (2)

Clientele Legal's replyOfficial

09 May 2019, 09:26

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Judith Mboweni,
Clientele Legal

Clientele Legal's reply09 May 2019, 09:26

Official

Clientele Legal's replyOfficial

10 May 2019, 09:08

Dear Mr Ramkasoon,

Thank you for bringing this matter to our attention.

We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with this matter.

We have advised you about the way forward and shall await the further information requested in order to thereafter attend to your legal matter.

At Clientele Legal, we are committed to ensuring a positive client experience and look forward to providing further assistance to you.

Please contact us on *** or email us at *** should you need anything further.

Best regards,

Shavanee Moonsamy

Clientele Legal

Clientele Legal's reply10 May 2019, 09:08