ZM
ZAMA M

1 reviews | Active since Aug 2015

16 May 2018, 08:50

Clientele Legal must fall

Clientele Legal is ****, They are quick to make promises but never delivers. The way they treat elderly people is ***. I advice everyone to never go for Clientele Legal its a waste of time and money..... Speak out SABC2 we need you to expose this company its ****

0
Replies (3)
Clientele Legal
Clientele Legal's reply16 May 2018, 09:04
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Clientele Legal

Clientele Legal
Clientele Legal's reply16 May 2018, 14:59
Official

We thank you for bringing this matter to our attention and allowing us the opportunity to address the matter with your father.

As per our discussion with your father earlier today, we will await the requested documents in order for us to fully assess and advise your father on his matter.

We would like to assure you that we strive to provide accurate and professional assistance to ensure that our clients’ interests are protected.

Please contact us on *** or email at *** should you have any queries in future.

Regards

Will Fritz
Supervisor
Clientèle Legal

ZM
ZAMA M's update29 May 2018, 15:08
Reviewer Update
what kind of nonsense is this? what kind of service ******* is this? I can believe it, you made a promises to assist my dad the best way possible but instead turn around and never deliver 1) You sent one of your lawyers to contact him 2) Knowing very well my dad is old and doesn't understand English you sent an English speaking lawyer 3) As if that's not enough you now send a Zulu speaking lawyer Mdaka who has no patience non whatsoever 4) He tells my dad to email him statements but guess what he doesn't give him an email address 5) Someone from clientele legal called my dad to have his policy reinstated 6) Now he gets a message that you tried calling but failed to reach him when his phone never rang not even once 7) Now when he contacts you guys you tell him the policy was cancelled What kind of ******* is this???????????????? You don't value your customers You don't care about your customers You only after money (you are very quick to debit and never delivers) I'm not happy with your service and wont recommend your service to anyone I will be paying your office a visit tomorrow in Sandton and believe me it wont be nice