GM
Gayden M

1 reviews | Active since Aug 2024

28 Aug 2024, 21:04

Clientele Legal Misrepresentation & ****

Bad experience with Clientele. False representation. **** unsuspecting people. I took a cover with Clientele Legal. When I took the cover terms and conditions where not disclosed, I didn't even receive a policy schedule so that I can fami****ize myself with their terms and conditions. I only learnt of the so called repudiation clause when My Claim was rejected. Even today Clientele Legal is debiting My Account Every Month for the services they are not willing to provide. Be careful not to fall in their trap.

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Replies (2)
Clientele Legal
Clientele Legal's reply29 Aug 2024, 16:03
Official
Dear ***den gugulethu M,
 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
     
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
              
Yours sincerely, 
Lindiwe Mabizela
Clientele Legal 
Clientele Legal
Clientele Legal's reply17 Sept 2024, 11:04
Official
Dear ***den M, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  Should you require further assistance please feel free to contact us. 

Regards Market Conduct,