MN
Mbazima N

1 reviews | Active since Apr 2021

19 Sept 2022, 13:57

Clientele Legal is Useless.

This company is so useless. If you haven't joined, I would advise you not to. They will never assist you with any legal matter, even if you have a strong case. Their job is to advise their customers to take the route that will result in them not losing a cent. Instead of hiring a lawyer for you, they would rather advise you to find one at your own expense. Please do not fall for the trap.

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Replies (4)
Clientele Legal
Clientele Legal's reply19 Sept 2022, 14:23
Official
Dear  Mbazima N 
We confirm receipt of the concerns raised.
      
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely,
Judith Mboweni
Clientele Legal    
Clientele Legal
Clientele Legal's reply30 Sept 2022, 11:53
Official
Dear Mbazima N, We thank you for escalating your complaint to us.  We thank you for the opportunity to discuss your complaint. We confirm having discussed and advised you accordingly. We will await your response to our email so that we can assess the matter further. Please contact us directly should you have any queries in future Yours sincerely,  C. Mbatha ( Mr)Complaints Case Manager
MN
Mbazima N's update03 Oct 2022, 23:46
Reviewer Update
I had it with this business. I cancelled the debicheck with my bank and turned down your several attempts to reinstate it. I wonder why you worked so hard to reinstate the debicheck after I informed you that I was cancelling the policy.




Clientele Legal
Clientele Legal's reply07 Nov 2022, 11:38
Official
Dear  Mbazima N

We thank you for escalating your complaint to us.  

We confirm that your policy and all future debit orders have been cancelled.

It is unfortunate that you have deceived to terminate our services.  Should you wish to reinstate your policy, please call us, and we will welcome you back as a valued client. 

We trust you find this in order.  Regards,

Clientele Legal