EM
Emile M

1 reviews | Active since Jul 2015

26 Feb 2019, 15:58

Clientele legal is not the way to go ask me

I joined clientele legal in 2017 and in 2019 I wanted to file a case they told me that I am still in my waiting period after almost 2 years. I will not recommend them to anybody and what they promise you is just a lie. They say the only thing they can help me with is to advise, and even that wasnt done.

0
Replies (2)
Clientele Legal
Clientele Legal's reply27 Feb 2019, 08:20
Official
 
Dear Emile M

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
 
Yours sincerely,
 
Lindiwe Mabizela
 
Clientele Legal 
Clientele Legal
Clientele Legal's reply28 Feb 2019, 15:23
Official
 
Dear Emile M, 

We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. 
 
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with the matter within the ambit of your legal policy. We confirm having discussed your matter with you today and provided you with the way forward. We confirm we shall revert to you shortly. 
 
We apologise for any inconvenience and would like to assure you that we strive to provide accurate and professional assistance to ensure that our clients’ interests are protected at all times. 
 
Please contact us on *** or email: *** should you have any further concerns. 

Regards, 
 
Bernardus Van der Merwe 
 
2IC”