CLIENTELE LEGAL IS A ****

Item: Clientele Legal
Rating: 1
Author: Mel M

This product is a complete ****! They will not help you - their advice go and report it to the police and in three months from now they will offer even more limited advice. I have access to R300k legal services per annum but I can't use any of it and if I do need to go to smalls claims court I have to do all the leg work myself. THIS IS A **** **** **** - Avoid Avoid Avoid and the person giving me 'Legal Advice' sounded like she was doing so from her couch watching Netflix. DO NOT SIGN UP ITS A ****

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Replies (2)

Clientele Legal's replyOfficial

14 Jul 2022, 13:56

Dear Mel M

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist.

Yours sincerely,

Shanitha Hanuman

Clientele Life

Clientele Legal's reply14 Jul 2022, 13:56

Official

Dear Mel M

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist.

Yours sincerely,

Shanitha Hanuman

Clientele Life

Clientele Legal's replyOfficial

25 Jul 2022, 16:36

“Dear Mel M,

We thank you for escalating your concerns to us and allowing us the opportunity to address same.

We advised you that your legal policy is currently in the waiting period and we provided you with full advice in respect of your claim.

We do however apologize for any miscommunication and inconvenience caused and confirm that your legal policy will be cancelled as requested.

Should you wish to reconsider your decision please contact us directly.

Regards,

C. Fick

Complaints Case Manager”

Clientele Legal's reply25 Jul 2022, 16:36