VV
Vutivi V
1 reviews | Active since Jan 2020
18 Nov 2020, 20:02
Clientèle legal is a ****
It's been 3 months dealing with a case of eviction. Im paying for a house which I can't stay in coz the seller didn't give me keys and put people in there. I've been paying clientele legal for more than a year and they don't even pick up their calls. I'm still paying for the house and their premiums. Clientèle legal is a ****.
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
19 Nov 2020, 08:44Dear Vutivi V,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply19 Nov 2020, 08:44
Official
Dear Vutivi V,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
19 Nov 2020, 15:48“Dear Vutivi V,
We thank you for escalating your concerns to us and discussing the complaint with you today.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm, as advised, your claim unfortunately falls outside of the ambit of your legal policy. Therefore, you are only entitled to limited assistance from our office.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client. Please contact us directly should you have any queries in future.
Yours sincerely,
A. Ramdass
Complaints Case Manager
Clientele Legal"
Clientele Legal"
Clientele Legal's reply19 Nov 2020, 15:48
Official
“Dear Vutivi V,
We thank you for escalating your concerns to us and discussing the complaint with you today.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm, as advised, your claim unfortunately falls outside of the ambit of your legal policy. Therefore, you are only entitled to limited assistance from our office.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client. Please contact us directly should you have any queries in future.
Yours sincerely,
A. Ramdass
Complaints Case Manager
Clientele Legal"
Clientele Legal"