NM
Ntho M
1 reviews | Active since Dec 2017
10 Aug 2020, 02:18
Clientele Legal is a BIG ****!!!
This is a big ****!!!! The company fooled me with myths that my matter will be handled and that my debtor will be taken to court.... Bull sh*t
After they have milked my debit orders, I was told to look for a lawyer as they can't handle the matter any further.
What a big ****...!!! I will not recommend anyone to take any of their **** policies.
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
11 Aug 2020, 08:49Dear Ntho M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply11 Aug 2020, 08:49
Official
Dear Ntho M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
12 Aug 2020, 15:49“Dear Ntho M,
We thank you for escalating your concerns to us and allowing us the opportunity to talk to you.
We do understand your frustration, however it is unfortunate that the claim you reported fell within the exclusions of the Legal Policy and we were unable to provide you with full legal cover in your matter.
We however apologise for the dissatisfaction with regards to your claims experience but would like to assure you that we strive to provide accurate and professional assistance to ensure that our clients’ interests are protected at all times.
At Clientele Legal, we are committed to ensuring a positive customer experience and apologise for any inconvenience caused. Please contact us directly should you have any queries in future.
Yours sincerely,
C. Fick
Complaints Case Manager
Clientele Legal”
Clientele Legal”
Clientele Legal's reply12 Aug 2020, 15:49
Official
“Dear Ntho M,
We thank you for escalating your concerns to us and allowing us the opportunity to talk to you.
We do understand your frustration, however it is unfortunate that the claim you reported fell within the exclusions of the Legal Policy and we were unable to provide you with full legal cover in your matter.
We however apologise for the dissatisfaction with regards to your claims experience but would like to assure you that we strive to provide accurate and professional assistance to ensure that our clients’ interests are protected at all times.
At Clientele Legal, we are committed to ensuring a positive customer experience and apologise for any inconvenience caused. Please contact us directly should you have any queries in future.
Yours sincerely,
C. Fick
Complaints Case Manager
Clientele Legal”
Clientele Legal”