DH
David H
1 reviews | Active since Apr 2012
08 Feb 2019, 17:12
Clientele Legal has been there for me, when I needed them.
I have been a member for over 4 years, the monthly fee is a small price to pay, for the support I have received. I was retrenched in October 2018, on top of that my employer thought, he does not have to pay my severance pay. Clientele Legal's Tanya Jooste, who had been assigned to my case, worked hard and tirelessly until late hours on Saturday, just to meet the CCMA deadline. At the end, the now ex-employer had no other option but to pay out.
Thank you again for the support
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Replies (1)Clientele Legal's replyOfficial
19 Feb 2019, 15:15Dear huscava,
We thank you for escalating your concerns to us and allowing us the opportunity to address and resolve your complaint.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with the matter within the ambit of your legal policy. We confirm having discussed your matter with you yesterday and provided you with the way forward. We confirm we shall revert to you shortly with feedback.
We apologise for any inconvenience and would like to assure you that we strive to provide accurate and professional assistance to ensure that our clients’ interests are protected at all times.
Please contact us on *** or email: *** should you have any further concerns.
Regards”
Bernardus Van der Merwe
Legal Advisor - 2IC
Clientèle Legal
Clientele Legal's reply19 Feb 2019, 15:15
Official
Dear huscava,
We thank you for escalating your concerns to us and allowing us the opportunity to address and resolve your complaint.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with the matter within the ambit of your legal policy. We confirm having discussed your matter with you yesterday and provided you with the way forward. We confirm we shall revert to you shortly with feedback.
We apologise for any inconvenience and would like to assure you that we strive to provide accurate and professional assistance to ensure that our clients’ interests are protected at all times.
Please contact us on *** or email: *** should you have any further concerns.
Regards”
Bernardus Van der Merwe
Legal Advisor - 2IC
Clientèle Legal
