Clientele legal false advertising

Item: Clientele Legal
Rating: 1
Author: Kathy B

Don't waste your money, complete false advertising that they'll help with the best lawyer's etc. When you need help and advice from a lawyer, you're contacted maybe 10 day's later, then you can hardly hear or understand the lawyer you speak to and end up by having to go to see a proper lawyer, or they even give you that advise, so rather throw your money down the drain, that you pay to them, same end result. They obviously pay the people in their ad's to say how they were helped by Clientele legal, as it's all lies. Rather save that money every month to see a proper lawyer

Helpful (0)

Replies (2)

Clientele Legal's replyOfficial

29 Mar 2022, 20:05

Dear Kathy B,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist.

Yours sincerely,

Lebohang Makhakhe

Clientele Legal

Clientele Legal's reply29 Mar 2022, 20:05

Official

Dear Kathy B,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist.

Yours sincerely,

Lebohang Makhakhe

Clientele Legal

Clientele Legal's replyOfficial

31 Mar 2022, 13:29

“Dear Kathy B,

Thank you for raising your concerns and giving us the opportunity to address these concerns today.

We confirm having discussed your matter with you today and advised you on the steps that will be taken to address the matter. We further advised that we will keep you informed on the progress of your matter.

We do apologise for any inconvenience you may have experienced but can assure you of our commitment towards providing you with the service you require.

Please contact us directly should you have any queries in future.

Regards

Cyril Mbatha

Complaints Case Manager”

Clientele Legal's reply31 Mar 2022, 13:29