Clientele legal, **** cover, to big to serve you

I write this review in utter disappointment especially because I had to experience such exploitation from a big company like Clientele that knows and understands the term service very well.

I used to stay with a friend, we shared our cars and house. In March 2019 he was involved in an accident driving my car, the driver of the other car, had no licence, parked on the freeway and caused a major accident. My car was heavily damaged, chasis bent, extremely damaged to say the least

My friend has clientele legal cover, up to date and paid up. When he wanted to take the other driver to court to force him to pay for the damages to the car, clientele refused to represent him. They said because the car is not in his name, they will not represent him but they will represent him against me if I sue him. In that manner, I lost a car to date because I will not sue my friend who we all know was innocent.

So according to clientele, I had to sue my friend through clientele and the very same clientele defend him against and other clientele client, how ironic. They would rather go that route than help a clientele client claim for damages from the guilty party who caused the accident.

I have my own legal cover with clientele, i recently relocated to Gauteng due to work, so I did not have a car, my girlfriend gave me her car to use and we bought her a new one. Two weeks ago, on a beautiful Monday, clear skies and good visibility, a taxi failed brakes and hit me from the back causing major damage to the car.

The taxi owner agreed to fix the car, we went to do quotations. And we agreed to get the car fixed, I then went back to the panel beaters he chose to see their work and I was not happy. I called the taxi owner and explained that the work of the panelbeaters was not impressive and I had found a better place with a better quote, he agreed we take the car there on Friday which did not happen due to the heavily rains over the past week. When I called him on Monday he told me we were both wrong and he will not pay for the car. All of a sudden I was wrong although he was not there and had advised me that the taxi driver had since ran away.

I went online to search for clientele contacts. According to their website, they open Monday to Thursday 07h00-18h00, blatant lie, I called at 17h22 and rep**** to by an answering machine that advised me that their offices are closed and I should press 1 if I needed immediate ******* assistance. I pressed 1, to no surprise, the call was dropped.

I called again today and explained my situation and intention. I was advised they will not be able to assist me because the car is not in my name. In a period of a year, two consecutive situations of clientele proving repeatedly that the wellness of their clients don't matter , all that matters is your premiums.

Clientele always finds reason not to keep their side of the bargain, they will use any slight reason not to payout or represent you. Please see the reviews under clientele life if you don't trust me. I recently also read that they will not represent you if accused of violent crimes, what happen to innocent till proven guilty.

Being in the service industry, clientele service, is shockingly poor, inconsiderate, below standard of their calibre. Their policies are mean to draw out every last cent out of you and give nothing in return. In my three years with clientele, I have not been able to claim for anything successfully. Even through our conversation, I ran out of airtime, my phone cut, not even a call from them or an any form of effort to contact me back, shows how much they care...professional well s****ed telephone agents and lawyers they say.

Be careful of such big obnoxious companies sucking the last cent out of the poor with no intention to help them in anyway. They exploit, without shame, regret or remorse, all benefits mentioned are dreams only accessed by a minority. I will be going to court alone without representation or any legal assistance, with that said, I will be cancelling my policy with immediate effect as I pay my hard earned money just to keep inflating their already fat pockets and feed their insouciant attitudes. I wonder to what extent are the testimonials true or if they are paid for.