TR
Thulani R
1 reviews | Active since Jan 2020
27 Oct 2020, 10:34
Clientele legal failed me
I regret the day I took my attention and joined this law firm. I really disappointed they couldn't help me out hence I don't have a job anymore but when I explain to clientele I was told to go to CCMA I mean why they deducted my money every month but failing to help me out. Unfair dismissal, guys free advice don't waste your money on these things as we speaking I'm jobless and clientele failed me.
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Replies (2)
Clientele Legal's replyOfficial
27 Oct 2020, 11:36Dear Thulani R,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply27 Oct 2020, 11:36
Official
Dear Thulani R,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
27 Oct 2020, 13:37Dear Thulani R
We thank you for escalating your concerns to us and allowing us to resolve the complaint with you today.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
As discussed, you will revert as soon as you receive the date of hearing at the CCMA
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client. Please contact us directly should you have any queries in future.
Yours sincerely,
Cyril Mbatha
Clientele Legal
Clientele Legal's reply27 Oct 2020, 13:37
Official
Dear Thulani R
We thank you for escalating your concerns to us and allowing us to resolve the complaint with you today.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
As discussed, you will revert as soon as you receive the date of hearing at the CCMA
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client. Please contact us directly should you have any queries in future.
Yours sincerely,
Cyril Mbatha
Clientele Legal