1 reviews | Active since Aug 2016
Clientele legal - extremely bad service
I have sent through an enquiry on the 3rd of August to clientele legal, I was advised that turn around time is 48 hours, today its 14th of August and I still haven't even received any response on my legal enquiry. If clientele legal can't even respond via email for a legal enquiry, what will happen to me should I urgently seek a lawyer??
This is extremely bad services, I will be looking for alternatives lawyers as they are not trustworthy in your time of need, I'm extremely disappointed as I've been paying my premiums of R310 every single month without fail.
Extremely bad services clientele legal!!!!!
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
We thank you for bringing this matter to our attention and allowing us the opportunity to address and resolve your concerns with you today.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We would like to assure you of our undertaking and commitment to assist your with this matter in line with the ambit of your legal policy. We further confirm that as discussed, we shall revert to you with advice on your matter and the way forward as discussed.
We are required to keep you updated on the progress of your matter and confirm that our offices has provided you with feedback as well as advised you fully about the way forward.
At Clientele legal, we are committed to ensuring a seamless customer experience, and wish to thank you for making the decision to continue with your Legal Policy. Please contact us on *** or email: *** should you have any further concerns.
Regards,
Bernardus Van der Merwe
Legal Advisor - 2IC
Clientèle Legal
We thank you for bringing this matter to our attention and allowing us the opportunity to address and resolve your concerns with you today.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We would like to assure you of our undertaking and commitment to assist your with this matter in line with the ambit of your legal policy. We further confirm that as discussed, we shall revert to you with advice on your matter and the way forward as discussed.
We are required to keep you updated on the progress of your matter and confirm that our offices has provided you with feedback as well as advised you fully about the way forward.
At Clientele legal, we are committed to ensuring a seamless customer experience, and wish to thank you for making the decision to continue with your Legal Policy. Please contact us on *** or email: *** should you have any further concerns.
Regards,
Bernardus Van der Merwe
Legal Advisor - 2IC
Clientèle Legal