vM
vick M
1 reviews | Active since Nov 2009
09 Sept 2026, 01:28
Clientele legal email response shocking
Last update on case B*** was in Feb 2026. Emailed Clientele Legal for an update in June. No response received, so escalated to complaints in July. Still no response received
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Replies (2)
Clientele Legal's replyOfficial
09 Sept 2026, 06:08Dear Vick,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply09 Sept 2026, 06:08
Official
Dear Vick,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's replyOfficial
21 Sept 2026, 15:18Dear Vick M
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We have sent you an email addressing the concerns you have raised. We kindly ask that you review our email, and if you have any further questions or concerns, please don’t hesitate to reply to the email so we can assist.
We recognize the frustration this situation may have caused, and we want to reassure you of our ongoing commitment to providing timely, professional, and dedicated support at every stage.
Warm Regards,
Ramona Moodley
Complaints Case Manager
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We have sent you an email addressing the concerns you have raised. We kindly ask that you review our email, and if you have any further questions or concerns, please don’t hesitate to reply to the email so we can assist.
We recognize the frustration this situation may have caused, and we want to reassure you of our ongoing commitment to providing timely, professional, and dedicated support at every stage.
Warm Regards,
Ramona Moodley
Complaints Case Manager
Clientele Legal's reply21 Sept 2026, 15:18
Official
Dear Vick M
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We have sent you an email addressing the concerns you have raised. We kindly ask that you review our email, and if you have any further questions or concerns, please don’t hesitate to reply to the email so we can assist.
We recognize the frustration this situation may have caused, and we want to reassure you of our ongoing commitment to providing timely, professional, and dedicated support at every stage.
Warm Regards,
Ramona Moodley
Complaints Case Manager
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We have sent you an email addressing the concerns you have raised. We kindly ask that you review our email, and if you have any further questions or concerns, please don’t hesitate to reply to the email so we can assist.
We recognize the frustration this situation may have caused, and we want to reassure you of our ongoing commitment to providing timely, professional, and dedicated support at every stage.
Warm Regards,
Ramona Moodley
Complaints Case Manager