1 reviews | Active since Jul 2018
Clientele Legal does not care
I feel harassed by my own lawyers. They have no compassion for clienbts and lack professionalism. They don't keep you updated about the progress of the case and they lack patience to explain legal matters and terms to you as the client. I have now cancelled my policy and they showed no remorse, in fact they continued to give me the same attitude that drove me away. NO ONE THERE SEEMS INTERESTED IN HELPING!!!
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We thank you for bringing this matter to our attention and allowing us to address your concerns with you today.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
As discussed, we confirm having provided you with feedback as well as further advice on your matter.
We confirm your complaint has been resolved.
At Clientele Legal, we are committed to ensuring a positive client experience and wish to thank you for making the decision to continue with your Legal Policy. Please do not hesitate to contact us on *** or email us at *** should you need anything further.
Kind regards,
Bernardus Van der Merwe
Legal Advisor - 2IC
Clientèle Legal
We thank you for bringing this matter to our attention and allowing us to address your concerns with you today.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
As discussed, we confirm having provided you with feedback as well as further advice on your matter.
We confirm your complaint has been resolved.
At Clientele Legal, we are committed to ensuring a positive client experience and wish to thank you for making the decision to continue with your Legal Policy. Please do not hesitate to contact us on *** or email us at *** should you need anything further.
Kind regards,
Bernardus Van der Merwe
Legal Advisor - 2IC
Clientèle Legal