ZH
Zamokuhle H

1 reviews | Active since May 2013

03 May 2017, 17:40

clientele legal does it again

<p>I really do not understand why i always have to resort to these measures always when i deal with this company, I sent an email to their customer services department regarding an urgent legal matter on the 18th of April 2017 and got a response that a consultant will contact me within 48 hours, Clearly the Clientele legal consultants cannot count as to date i am yet to receive a call or an email response - i even forwarded that email to Luleka Ngodwane whom I have dealt with in the past but still nothing - i advise all who see those informecials on TV not to believe a word of it because when you need help from clientele legal, you might as well just prepare yourself for a jail sentence as their uselessness in incomprehensible.</p>

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Replies (2)
Clientele Legal
Clientele Legal's reply04 May 2017, 06:47
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Benita Steyn

Clientele Legal

Clientele Legal
Clientele Legal's reply05 May 2017, 08:27
Official

Please note that we attempted to contact you today the 4th May 2017.

We could unfortunately not reach you on the number available to us.

We have noted all your concerns and can confirm that you will receive legal representation for the matter as provided previously. You will further be provided with the details of the appointed attorneys shortly. We do understand your frustration and would like to assure you of our undertaking and commitment to assist you further.

Please contact us on *** or email us at *** should you have any further queries/ concerns.

Regards ,

Sena T****e
Legal Advisor -2IC
Clientèle Legal