1 reviews | Active since Mar 2018
Clientele legal ***** practices
2 months ago I joined Clientele Legal. We were informed that there is a 3 month waiting period, but we could phone tobget advise. We would just not have court representation. On 20/03/2018 I phoned for advise and the laywer I spoke to informed me that becausevI brought a issue up before the end of the notice period, that particular legal issue would automatically be excluded from my benefits. This was never explained to me telephonically. It is unacceptable behaviour from Clientele.
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Your complaint was assigned to the Compliance Team to investigate the conduct of our sales consultant. We have attempted to contact you with feedback, with no success.
Kindly, provide us with an alternative number or suitable time to call you, alternatively you are welcome to call us back on the number which was sent to the mobile number we have on record in the form of an SMS.
We trust you find the above in order and we look forward to your response in order for us to conclude this matter.
Yours sincerely,
Dalene van Rayne
Supervisor
Compliance
Your complaint was assigned to the Compliance Team to investigate the conduct of our sales consultant. We have attempted to contact you with feedback, with no success.
Kindly, provide us with an alternative number or suitable time to call you, alternatively you are welcome to call us back on the number which was sent to the mobile number we have on record in the form of an SMS.
We trust you find the above in order and we look forward to your response in order for us to conclude this matter.
Yours sincerely,
Dalene van Rayne
Supervisor
Compliance
