LS
Leoni S
1 reviews | Active since Nov 2017
07 Dec 2023, 07:44
Clientele Legal Disappointing
The worst service ever, after 5 calls and 2 months worth of emails, yet no one was able to get back to me to cancel my policy. They would rather call and and try to sell you something else. Very disappointing
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Replies (3)
Clientele Legal's replyOfficial
07 Dec 2023, 08:19Dear Leoni S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply07 Dec 2023, 08:19
Official
Dear Leoni S,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
07 Dec 2023, 10:55Dear Leoni S, It is our pleasure to address your concerns. We apologize for any inconvenience caused. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. Please note that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. Yours sincerely, Nonhlanhla Ngwenya
Clientele Legal
Clientele Legal
Clientele Legal's reply07 Dec 2023, 10:55
Official
Dear Leoni S, It is our pleasure to address your concerns. We apologize for any inconvenience caused. Our attempts to contact you on the cell phone number provided for the purpose of discussing and addressing your complaint were unsuccessful. Please note that we will contact you again to assist you further regarding your complaint. We trust that you find the above in order, however, please feel free to contact us again should you require any further assistance. Yours sincerely, Nonhlanhla Ngwenya
Clientele Legal
Clientele Legal
Clientele Legal's replyOfficial
07 Dec 2023, 13:42Dear Leoni S, Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Standard Legal Plan. We have attempted to contact you on the cell phone numbers provided to discuss and address your complaint, to no success. Please be informed that we have sent you feedback regarding your complaint to the email address provided on HelloPeter and the one we have on our system. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Nonhlanhla Ngwenya Clientele Legal
Clientele Legal's reply07 Dec 2023, 13:42
Official
Dear Leoni S, Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Standard Legal Plan. We have attempted to contact you on the cell phone numbers provided to discuss and address your complaint, to no success. Please be informed that we have sent you feedback regarding your complaint to the email address provided on HelloPeter and the one we have on our system. We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely, Nonhlanhla Ngwenya Clientele Legal