ND
Noluthando D
1 reviews | Active since Dec 2017
06 Oct 2020, 17:05
Clientele Legal Customer Service
I took policy beginning of 2020 and poor quality customer service has left me with no choice but to cancel the policy.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
07 Oct 2020, 08:17Dear Noluthando D,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply07 Oct 2020, 08:17
Official
Dear Noluthando D,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
08 Oct 2020, 15:56Dear Noluthando D,
With reference to our telephonic conversation of today, we would like to thank you for allowing us the opportunity to attend and resolve your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance at all times.
At Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client.
Should you wish to discuss your matter further, please contact us directly.
Yours sincerely,
Cyril Mbatha
Clientele Legal
Clientele Legal
Clientele Legal's reply08 Oct 2020, 15:56
Official
Dear Noluthando D,
With reference to our telephonic conversation of today, we would like to thank you for allowing us the opportunity to attend and resolve your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance at all times.
At Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client.
Should you wish to discuss your matter further, please contact us directly.
Yours sincerely,
Cyril Mbatha
Clientele Legal
Clientele Legal