RD
RD D
1 reviews | Active since Dec 2016
30 Jun 2020, 09:03
Clientele Legal (Automated Cold Call)
Over the last number of weeks, i have been getting Cold Calls from a Robot, trying to sell me whatever it is Clientele Legal sells. Sometimes I will receive a call 3-4 times per day. This is downright harassment. As a result of this incessant badgering by Clientele Legal, I will make sure that I NEVER use their services and also will tell as many people that I can about their extreme tactics.
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
30 Jun 2020, 16:44Dear Dave D,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's reply30 Jun 2020, 16:44
Official
Dear Dave D,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's replyOfficial
14 Jul 2020, 10:54Dear Dave D, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our response to the matter refers:
On the outset we would like to take this moment to apologize for any inconvenience caused in this regard, however we assure you that this is not the level of service e aim to offer our clients.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
We have since requested for your details to be removed from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Our response to the matter refers:
On the outset we would like to take this moment to apologize for any inconvenience caused in this regard, however we assure you that this is not the level of service e aim to offer our clients.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
We have since requested for your details to be removed from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Legal's reply14 Jul 2020, 10:54
Official
Dear Dave D, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our response to the matter refers:
On the outset we would like to take this moment to apologize for any inconvenience caused in this regard, however we assure you that this is not the level of service e aim to offer our clients.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
We have since requested for your details to be removed from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist
Our response to the matter refers:
On the outset we would like to take this moment to apologize for any inconvenience caused in this regard, however we assure you that this is not the level of service e aim to offer our clients.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
We have since requested for your details to be removed from our database, however the process may take up to a month for your details to be completely removed and for you to no longer receive further communication from our offices. Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours Sincerely,
Siphesihle Rodolo
Service Support Specialist