DC
Derek C
1 reviews | Active since Sept 2022
08 Sept 2022, 16:14
CLIENTELE LEGAL ARE MAJOR ************
Good day, i unfortunately got suckered into signing with these ****** 4 years ago. since my 1st debit order until today, i have received ZERO reply on the two serious occasions i needed help. I have NEVER received a card, membership number, or ANY RESPONSE from them. Try and cancel the debit order ABSA cant do it as apparently it is my cheque account debit order. BUT - they are ALWAYS the first to put their debit order through - whoever is reading these reviews - STAY AWAY FROM CLIENTELE , service is invisible, you will be wasting your money, big time.
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Replies (2)
Clientele Legal's replyOfficial
12 Sept 2022, 10:40Dear Derek C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply12 Sept 2022, 10:40
Official
Dear Derek C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
29 Sept 2022, 13:00Dear Derek C
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Legal Complaints Manger investigated the contents of your complaint and they have been in contact with you to provide the necessary feedback.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy kindly contact us and we will welcome you back as a valued client.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy kindly contact us and we will welcome you back as a valued client.
Should you require further assistance please feel free to contact us.
Kind Regards,
Clientele Legal
Clientele Legal's reply29 Sept 2022, 13:00
Official
Dear Derek C
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Legal Complaints Manger investigated the contents of your complaint and they have been in contact with you to provide the necessary feedback.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy kindly contact us and we will welcome you back as a valued client.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy kindly contact us and we will welcome you back as a valued client.
Should you require further assistance please feel free to contact us.
Kind Regards,
Clientele Legal