1 reviews | Active since Apr 2016
Clientele Legal are ***********!!!
I am so so annoyed by the poor quality of service I have received from Clientele legal. Every single day, I call to follow up my matter and no one seems to care. <br> <br> I have raised a case of uncontested divorce in February 2016 and have noticed from day one, they were looking for reasons not to cover my matter. First they announced to me that it will not be covered due to that the \course of action\" was within 3 months
Thank you for raising your concerns and bringing this matter to our attention.
At the outset we would like to apologise for the delay in getting this matter resolved and for any inconvenience this may have caused you.
We confirm that we have concluded our investigation and by now, our investigator (Johannah Cele) has been in contact with you and confirmed the necessary refunds for the policy incorrectly debiting from your persal.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require any further assistance in this regard, please feel free to contact us again.
Kind regards,
Elsa Fourie
Team Leader - Compliance
Thank you for raising your concerns and bringing this matter to our attention.
At the outset we would like to apologise for the delay in getting this matter resolved and for any inconvenience this may have caused you.
We confirm that we have concluded our investigation and by now, our investigator (Johannah Cele) has been in contact with you and confirmed the necessary refunds for the policy incorrectly debiting from your persal.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require any further assistance in this regard, please feel free to contact us again.
Kind regards,
Elsa Fourie
Team Leader - Compliance