KM
Khutso M
1 reviews | Active since Dec 2021
28 Feb 2024, 11:12
Clientele Legal are Banking ****mers!!
Don't be fooled by their misleading consultants and TV Ads. Let's firstly consider their consumer ratings here on this platform.
Here's my story: They deducted money out of my account WITHOUT my concern, only God knows how they got my banking details. Okay going forward I called them and asked them to cancel their policy which I never joined, and the call centre lady agreed to cancel it and I also received a confirmation email.
A few moments later, they sent me another email congratulating me on joining another new policy. After I literally explained to her that I don't want anything to do with them.
BE CAREFUL...NEVER JOIN THESE ******!
Helpful (0)
Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
28 Feb 2024, 12:18Dear Khutso M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply28 Feb 2024, 12:18
Official
Dear Khutso M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
05 Mar 2024, 16:07 Dear Khutso M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require any further assistance in this regard, please feel free to contact us again.
Regards,
Market Conduct
Clientele Legal's reply05 Mar 2024, 16:07
Official
Dear Khutso M,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and Johannah Cele has been in contact with you to provide the necessary feedback.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require any further assistance in this regard, please feel free to contact us again.
Regards,
Market Conduct