mN
maselelo N

1 reviews | Active since Oct 2014

02 Nov 2017, 10:31

Clientele legal and helping their clients when they are in need does not go together

On three occasions now when lawyers are needed by my family from clientele stories of how they can't assist are always been told. You are taking our money for months on end and when it's your turn to help. You can't help.. You should tell us that before we even sign with you because in time on need you drop us.

0
Replies (2)
Clientele Legal
Clientele Legal's reply02 Nov 2017, 11:18
Official

Official business reply:
Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Clientele Legal

Clientele Legal
Clientele Legal's reply04 Dec 2017, 08:36
Official

Thank you for bringing your concerns to our attention.

Please note that we tried contacting our policy holder in this regard and were unfortunately unsuccessful . Kindly note that we will be communicating with our member directly going forward.

At Clientele legal, we are committed to ensuring a seamless customer experience and thank you for bringing this matter to our attention.

Chanel Oliphant
Supervisor
Clientèle Legal