LE
Leon E

1 reviews | Active since Jan 2018

30 Mar 2021, 10:21

Clientele Legal against POPI

I would like to know where Clientele got my number. I did not give permission for them to call me, yet I received calls almost daily from them. This is against POPI and I would like to know where I can report them for this violation.

0
Replies (2)
Clientele Legal
Clientele Legal's reply30 Mar 2021, 10:39
Official
Dear Leon E,

We confirm receipt of the concerns raised. 

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,
  
Judith Mboweni
Clientele Legal 
Clientele Legal
Clientele Legal's reply30 Mar 2021, 15:43
Official
Dear Leon E 
 
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. 
 
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions. 

We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard. 

Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
   
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org 
 
We trust you find this in order, however, should you require any further assistance please feel free to contact us again. 
 
Yours sincerely,
 
Judith Mboweni
Clientele Legal