CB
COLIN B
1 reviews | Active since Sept 2020
04 Sept 2020, 12:34
Clientele legal
They waste my time and money they never call u back and everytime u speak to somebody else how many times must u explain your problem
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Replies (2)
Clientele Legal's replyOfficial
04 Sept 2020, 15:53Dear COLIN B,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply04 Sept 2020, 15:53
Official
Dear COLIN B,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
07 Sept 2020, 10:08“Dear Colin B,
We thank you for escalating your concerns to us and resolving the complaint with you today.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm as discussed that your legal advisor is working on your matter and will provide you with feedback in due course.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client. Please contact us directly should you have any queries in future.
Yours sincerely,
A. Ramdass
Complaints Case Manager
Clientele Legal"
Clientele Legal"
Clientele Legal's reply07 Sept 2020, 10:08
Official
“Dear Colin B,
We thank you for escalating your concerns to us and resolving the complaint with you today.
We do understand your frustration but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm as discussed that your legal advisor is working on your matter and will provide you with feedback in due course.
We do apologise for any inconvenience caused, however at Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client. Please contact us directly should you have any queries in future.
Yours sincerely,
A. Ramdass
Complaints Case Manager
Clientele Legal"
Clientele Legal"