Clientele Legal a disgrace

Item: Clientele Legal
Rating: 1
Author: Niels E

I have had legal insurance with Clientele for years. This is one of the worst choices I have made in my life. If you ask them a question in writing they refuse to give you an answer in writing. Instead they want to talk to you. This is presumably to prevent any commitment or proof. Nobody is responsible for anything. Any effort to talk to someone in charge fails miserably. Stay away from Clientele Legal.

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Replies (2)

Clientele Legal's replyOfficial

07 Oct 2023, 11:32

Dear Niels E,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist.

Yours sincerely,
Lindiwe Mabizela
Clientele Legal

Clientele Legal's reply07 Oct 2023, 11:32

Official

Clientele Legal's replyOfficial

11 Oct 2023, 16:24

Dear Niels E, We note your concerns and we thank you for allowing us the opportunity to address your complaint. We apologize for any inconvenience caused. We confirm that we have sent the requested information on your email since you prefer written communication. Should you wish to discuss further, please contact us directly. Regards,
Clientele Legal

Clientele Legal's reply11 Oct 2023, 16:24

Official