CLIENTELE LEGAL

Item: Clientele Legal
Rating: 1
Author: Cornelia J

Good day. I would like to say that I have been with CLIENTELE LEGAL from 2014 and this year I really needed there help. But unfortunately CLIENTELE LEGAL is only interested in your money every month but when it comes to help you they don't want to help you. I have so many emails where I asked them who can I contact after 17:00pm as some people work till 17:00pm in the afternoon. But they send me emails where they telling me there working hours is from 08:00am to 16:00pm in the afternoon. If someone is looking to take out a policy with CLIENTELE LEGAL please think twice the only want your money but when you really need them then they don't deluver. Thank you for your time. Cornelia Joubert

Helpful (0)

Replies (2)

Clientele Legal's replyOfficial

14 Apr 2025, 06:13

Dear Cornelia Joubert,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.

Yours sincerely,
Clientele Legal

Clientele Legal's reply14 Apr 2025, 06:13

Official

Clientele Legal's replyOfficial

16 Apr 2025, 10:00

Dear Cornelia J,

We thank you for escalating your complaint to us.

We confirm that we have contacted you and discussed your matter. As discussed, we shall proceed with processing your policy as requested.

Should you wish to reconsider this decision, don't hesitate to get in touch with us directly.

Yours sincerely,
Clientele Legal

Clientele Legal's reply16 Apr 2025, 10:00