nZ
nkonzo Z
1 reviews | Active since Jun 2017
09 Jul 2020, 15:46
Clientele legal
I have been a member to this what they call a legal company and have reported many instances where I needed legal assistance but was always sent from pillar to post and given excuses up to a point where I started doubting if they even have real qualified lawyers.
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Replies (2)
Clientele Legal's replyOfficial
14 Jul 2020, 14:08Dear nkonzo Z,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply14 Jul 2020, 14:08
Official
Dear nkonzo Z,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
15 Jul 2020, 10:41“Dear Nkonzo Z,
With reference to our telephonic conversation yesterday, we would like to thank you for allowing us the opportunity to resolve your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm that we have provided you with a way forward regarding your matter and will continue assisting once we receive the requested information.
At Clientele Legal, we are committed to ensuring a positive customer experience and would like to apologize for any inconvenience caused. Thank you for making the decision to continue with your Legal Policy, as we value you as a client.
Yours sincerely,
Carla Fick
Complaints Case Manager
Clientele Legal”
Clientele Legal”
Clientele Legal's reply15 Jul 2020, 10:41
Official
“Dear Nkonzo Z,
With reference to our telephonic conversation yesterday, we would like to thank you for allowing us the opportunity to resolve your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm that we have provided you with a way forward regarding your matter and will continue assisting once we receive the requested information.
At Clientele Legal, we are committed to ensuring a positive customer experience and would like to apologize for any inconvenience caused. Thank you for making the decision to continue with your Legal Policy, as we value you as a client.
Yours sincerely,
Carla Fick
Complaints Case Manager
Clientele Legal”
Clientele Legal”