1 reviews | Active since Sept 2016

25 Jan 2021, 15:17

Clientele is useless

Please tell Clientele Legal or Clientele to stop false advertising. Immediate access to an attorney....yet their turn around time is 5 days. My policy is not on vip status. Wow Clientele.

0
Replies (2)
Clientele Legal
Clientele Legal's reply25 Jan 2021, 15:48
Official
Dear Kathleen J,
We confirm receipt of the concerns raised. 

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,
  
Judith Mboweni
Clientele Legal 

Clientele Legal
Clientele Legal's reply02 Feb 2021, 08:43
Official
“Dear Kathleen J ,  We thank you for escalating your concerns to us and allowing us the opportunity to talk to you.  We do understand your frustration and apologize for the dissatisfaction with regards to your claims experience and for any inconvenience caused. We confirm that we have addressed and resolved your complaint.  We have also explained the way forward in relation to your legal matter.  Please contact us directly should you have any queries in future. 

Yours sincerely,

Cyril Mbatha
Clientele Legal"