NW
Nancy W
1 reviews | Active since Nov 2020
06 Oct 2021, 09:00
Clientele is Useless
Don't bother using Clientele, especially if you run a small business. Their policy is not designed to help anyone but Clientele. Very happy to take your money, not so keen to provide legal assistance when required
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Replies (2)
Clientele Legal's replyOfficial
06 Oct 2021, 11:52Dear Nancy W
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply06 Oct 2021, 11:52
Official
Dear Nancy W
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
08 Oct 2021, 09:06“Dear Nancy W,
With reference to our telephonic conversation today, we would like to thank you for allowing us the opportunity to resolve your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm that as discussed and advised your claim unfortunately falls outside of the ambit of your legal policy, however we will be providing you with limited assistance in your matter.
At Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Please contact us directly should you have any further queries in the future.
Clientele Legal”
Clientele Legal's reply08 Oct 2021, 09:06
Official
“Dear Nancy W,
With reference to our telephonic conversation today, we would like to thank you for allowing us the opportunity to resolve your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm that as discussed and advised your claim unfortunately falls outside of the ambit of your legal policy, however we will be providing you with limited assistance in your matter.
At Clientele Legal, we are committed to ensuring a positive customer experience and we value you as a client. Please contact us directly should you have any further queries in the future.
Clientele Legal”